Security

The security of your faxes is important to us at FAXAGE. To this end, we offer a number of mechanisms to ensure that your faxes are secure when being transmitted from you to FAXAGE or vice-versa. If you are in need of a more in-depth security evaluation, please Contact Us for a copy of our System Security Statement.

Frequently Asked Questions about Security

Q: What security options does FAXAGE offer for my faxes?

A: Both the web site and API interfaces are protected by industry-standard SSL encryption to ensure that your information is safe in transit.

The email interface can be secure for inbound in one of two ways:

1) There is a 'secure email' option that can be enabled by you. This option sends a link to download your fax via SSL rather than the fax itself.

2) Our email servers are TLS (encrypted email) enabled and will utilize TLS when sending you email if your email server is configured to support TLS connections.

You can also utilize our TLS support to encrypt outbound faxes being sent to us via email. For both inbound and outbound scenarios, it is your responsibility to ensure that your email server is appropriately configured to support TLS if email transport security is desired.