Minutes versus Pages

FAXAGE bills by the minute for actual line time utilized, not by the page for faxes sent or received. Here are a couple of reasons why we do this:

1) Your costs match our costs - it's more fair for everyone involved.

2) While a one-page fax will take about a minute to transmit due to 'handshaking' (the time the fax machines spend squealing before they start sending pages), longer faxes will generally take a lot less than a minute per page. We find that 10-page faxes, for example, routinely transmit in 5 minutes or less. This means cost-savings to you over pay-by-the-page services.

Frequently Asked Questions about Minutes versus Pages

Q: How is call length calculated?

A: We charge a one-minute minimum on all calls. After the first minute, we bill in six-second increments. Call charges are rounded to the nearest tenth of a cent.

Q: How long will a page take to transmit?

A: This depends on the complexity of the page as well as the speed and compression capabilities of the Fax machine that FAXAGE is receiving from and sending to. In a best-case scenario, where the page is simple and the remote machine is a high-end machine with capabilities similar to our equipment, pages can go across in under 10 seconds a page. An average estimate is about 30-45 seconds per page, taking in to account the one-minute call minimum.