FAXAGE News
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March 27, 2008 - FAXAGE Internet FAX service completes first quarter 2008 network expansion
Denver, CO - FAXAGE Internet FAX service completes first quarter 2008 network expansion, adding service in seven major metro markets and increasing capacity.
FAXAGE, the value leader in Internet FAX services, has recently completed its first quarter 2008 planned network expansion. Overall platform capacity was increased by an additional 20% while adding local number service in the following major metro markets and surrounding areas:
Austin, TX
Colorado Springs, CO
Detroit, MI
Jacksonville, FL
Richmond, VA
Tallahassee, FL
Tucson, AZ
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February 12, 2008 - FAXAGE Internet FAX satisfaction survey released
Denver, CO - EC Data Systems announces results of FAXAGE Internet FAX service customer satisfaction survey.
FAXAGE, a leading provider of Internet FAX services, has recently completed its first annual customer satisfaction survey. Overall, the results show strong satisfaction with the value proposition of the brand in terms of cost and reliability metrics. The survey results also provide FAXAGE with valuable information in terms of what features and improvements will further differentiate the FAXAGE service from competititive offerings.
Customers were surveyed on four key metrics: Cost, Reliability, Features and Overall Satisfaction with the FAXAGE service. Further, customers were given the opportunity to provide feedback as to what they like best and what they would most like to see improved with respect to the FAXAGE service.
Based on the results, FAXAGE rates highest on Reliability and Overall Satisfaction, with 98% of all customers giving an above average rating to the service.
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January 7, 2008 - FAXAGE Internet FAX Service selected as provider of choice by Chronicle Technologies
Denver, CO - EC Data Systems announces that its FAXAGE Internet FAX service has been selected as the provider of choice by Chronicle Technologies.
Chronicle, makers of software for managing small-to-medium construction and disaster-restoration businesses, wanted to provide their clients with integrated faxing from within their software. After testing a number of Internet FAX providers, Chronicle wrote: "We recommend Faxage: of the services compatible with Chronicle, it has the best pricing, the best performance of those tested, and the most timely responses to requests for help (within an hour)."
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FAXAGE believes the small-to-medium business segment is historically underserved by Internet FAX companies: most competitors focus either on home 'retail' users or on large Fortune 500 companies. In contrast, FAXAGE is designed to give business-class service and features to companies ranging from one to hundreds of employees.
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