10 Medical Professionals Discuss Online Faxing

In a field where every second counts and privacy is paramount, medical professionals are increasingly embracing online faxing as a critical upgrade to traditional communication systems. From internal medicine practices to mobile IV therapy services, healthcare providers are leveraging digital faxing not only to streamline workflows but to ensure HIPAA-compliant, real-time data sharing that can literally save lives. We asked 10 seasoned medical professionals how it transformed their day-to-day operations, improved patient care, and elevated security standards across the board.

Each professional’s stories share a common thread: that the shift from outdated fax machines to cloud-based solutions like FAXAGE represents not just a technological enhancement, but a fundamental improvement in healthcare communication. Whether it’s integrating with EHR systems, sending secure prescriptions during telehealth appointments, or eliminating paperwork bottlenecks, online faxing is proving to be a lifeline for modern medical practices.

1. Andy Danec, Owner

Ridgeline Recovery LLC

“Running an addiction recovery center means dealing with a constant stream of sensitive information—treatment plans, medication records, lab results, insurance documents—all of which need to be transmitted securely and immediately. Online faxing isn’t just convenient for us at Ridgeline Recovery, it’s essential.

Traditional fax machines are outdated, unreliable, and slow. We don’t have time to wait for paper jams or busy signals when a new patient is being admitted or when we need to coordinate care with another provider. With online faxing, we can send HIPAA-compliant documents from any device, on or off-site, which is critical when you’re dealing with multiple locations, remote staff, or time-sensitive approvals from partner physicians or insurers.

The biggest benefit is speed and accessibility without compromising security. Our clinical team can fax directly from their email, review signed intake forms instantly, or share real-time updates with referring providers—all without printing a single sheet of paper. That alone saves us hours each week.

We also integrate online faxing with our EHR system, which means patient records stay clean, organized, and protected. No lost papers, no mix-ups, no delays in care.

If you’re in healthcare and still relying on a physical fax machine, you’re slowing down your team and risking unnecessary bottlenecks. Online faxing isn’t just a tech upgrade—it’s operational efficiency. And in our line of work, delays cost more than just time—they can cost lives.”

2. Dr. Edward Espinosa, Owner

OptumMD

“Being an internal medicine physician for two decades, I’ve seen how online faxing has transformed our ability to quickly share lab results and specialist referrals, cutting wait times from days to minutes. Just last week, I was able to instantly fax urgent cardiac test results to a cardiologist, allowing my patient to get the immediate care they needed instead of waiting for traditional mail or courier services.”

3. Dr Shamsa Kanwal, Medical Doctor and Consultant Dermatologist

MyHSteam

“As a medical doctor, the convenience and necessity of online faxing have become indispensable to my daily clinical workflow. We routinely manage sensitive patient data, referrals, and lab reports, which require a secure, fast, and compliant mode of transfer. Online faxing meets these needs more efficiently than traditional paper faxing, enabling seamless coordination without being tied to a physical machine.

In dermatology, for instance, I frequently need to send treatment notes, lab requisitions, and follow-up reports to labs, and other specialists. Online faxing allows me to do this instantly, saving valuable time and reducing administrative burden. This is especially vital during virtual consultations, where I may need to fax prescriptions or test orders while the patient is still online.

Moreover, as someone involved in international teledermatology, the ability to fax across borders without the need for physical office equipment enhances accessibility and improves turnaround times for global collaborations.”

4. Dr. Francisco Contreras, MD, Director

Oasis of Hope Hospital

“Online faxing is vital in healthcare because it combines HIPAA-compliant security (with encryption and detailed audit trails) with speed, reliability, and accessibility, allowing providers to transmit sensitive patient documents, like lab results, referrals, and prescriptions, instantly from any device, protecting confidentiality while streamlining care coordination. It eliminates the delays and errors of traditional machines (busy signals, lost papers), reduces costs and paper waste, and lets clinicians send and receive records on the go, supporting faster decision-making and improved patient outcomes. In short, it maintains the trusted fax framework mandated by regulation while enhancing efficiency, compliance, and quality of care.”

5. Ben Tesfu, MD

Welzo

“Secure, Fast Communication for Better Patient Coordination. In medicine, soundness, swiftness, and safety of communication have a direct impact on patient health. That’s why online faxing has evolved from being merely a time-saver to an essential component of doing business in modern medicine.

Online faxing is the answer, where it will be possible to send HIPAA-compliant documents from almost anywhere rather than the conventional fax machine system which is a lifesaver in a busy medico clarity. Between sharing lab reports, prescriptions, specialist referrals, or insurance paperwork, and with an understanding of how to send a secure fax from a laptop or mobile device, the ability to transmit and receive faxes through a computer or smartphone helps shave off hours a day and decreases the chance of errors or hold-ups when it comes to your patient’s care?

What’s more, cloud faxing harmonizes with EHR systems to facilitate the flow of work and robust documentation. It also prevents the use of traditional paper, ink, and costly equipment -it is an environmentally-friendly, cost-effective option for clinics too.”

6. Yandree Wilson, Nurse

Hydrate You IV

“As a mobile IV therapy provider in Oklahoma, I’ve found that online faxing bridges a critical gap in our healthcare delivery model. When we receive orders from physicians for custom IV formulations, online faxing allows us to immediately process these requests while maintaining HIPAA compliance, which is absolutely essential when handling sensitive patient information.

Our nurses travel throughout Oklahoma City and Tulsa providing in-home treatments, and the ability to receive and send documentation electronically has eliminated delays that would otherwise impact patient care. For instance, when treating clients with severe dehydration or migraine symptoms, waiting for traditional paperwork would extend their suffering unnecessarily.

We’ve implemented a system where treatment records are securely faxed to referring physicians immediately after administration, creating a seamless loop of care. This real-time documentation has improved our collaboration with primary care providers, especially when treating patients with chronic conditions who require regular IV therapy as part of their treatment plan.

The convenience factor cannot be overstated - our mobile business model simply wouldn’t function efficiently without digital documentation solutions. Since we don’t accept insurance (as noted on our website), maintaining clear, accessible records of all treatments through online faxing has been crucial for patients who submit for potential reimbursement through HSA/FSA accounts.”

7. Dr. Vidya Colospate, Dentist

McLean Healthy Smiles

“Online faxing changed how we manage daily operations. In healthcare, communication must be fast and reliable. You work with other providers, insurance companies, and support services. Delays in sending or receiving information create unnecessary stress for staff and patients. Online faxing removes those barriers. Documents move instantly and securely. No waiting. No broken machines. No paper trails.

Patient information must stay protected. Online faxing meets strict privacy standards while speeding up how work gets done. It cuts down on manual tasks and reduces errors. You don’t waste time searching for files or waiting for confirmation. Everything is tracked. Everything is stored safely.

This isn’t about convenience. It’s about staying focused. When communication flows smoothly, care improves. Online faxing helps you respond faster, stay organized, and avoid delays. The more efficient your systems, the better your service.”

8. Dr. Deepali Chinchole, Managing Director

FYNE IVF

“In a field as sensitive and time-critical as reproductive health and in vitro fertilization (IVF), the ability to share information swiftly and securely is not only convenient but also essential. It’s essential. Online faxing plays a crucial role in enhancing the coordination of care between fertility clinics, diagnostic labs, and referring physicians. At our practice, where each patient’s journey is deeply personal and medically intricate, digital faxing enables the secure and instant exchange of lab results, referral letters, and imaging reports. Unlike traditional fax machines, which are prone to paper jams, privacy breaches, and delays, online faxing ensures that critical information reaches the right hands without interruption, especially in urgent scenarios such as time-sensitive embryo transfers or hormone cycle monitoring. Additionally, online fax platforms that integrate with electronic medical records (EMRs) enable our team to work more efficiently, reducing manual paperwork and ensuring that documentation is both audit-ready and traceable, a feature that is particularly significant in fertility care, where regulatory compliance is high. For patients, this translates into faster communication, fewer administrative hurdles, and greater confidence in the care they receive. For physicians, it allows us to focus more on clinical decisions and less on paperwork. In a healthcare environment that increasingly demands speed, accuracy, and security, online faxing is not just a tech upgrade—it’s an enabler of better patient outcomes.”

9. Dr. Mitch Stanlick, Owner

Stanlick Chiropractic

“As a chiropractor who established Stanlick Chiropractic in 2004, I’ve seen how online faxing bridges critical gaps in patient care. Personal injury cases require rapid transmission of medical records, diagnostic images, and insurance information - often within hours to properly document injuries for both treatment and legal purposes.

Our clinic regularly receives vehicle accident forms that patients complete online, but we still need to exchange information with insurance companies, attorneys, and other healthcare providers who rely on HIPAA-compliant document transmission. Online faxing allows us to securely share spinal x-rays and treatment plans without delays that could compromise patient recovery.

The technology has been particularly valuable when coordinating care for patients dealing with work-related injuries. Many employers still require faxed documentation of treatment plans and work restrictions, and the ability to send these instantly from our electronic health records system means patients don’t miss work unnecessarily or return before they’re ready.

Online faxing also supports our small clinic’s operational efficiency. When we receive referrals from primary care physicians, we can immediately access patient history without waiting for physical mail, allowing us to prepare personalized treatment approaches before the patient even arrives for their first appointment.”

10. Lori Leonard, Chief Medical Officer

Mindset & Body Reset

“As a Chief Medical Officer managing mental health services, I rely on online faxing daily to securely share sensitive patient information between our multiple locations and pharmacy partners. Recently, this technology helped us streamline our prescription process - what used to take hours of back-and-forth phone calls with pharmacies now takes just minutes, giving me more time to focus on patient care.”

The New Norm in Medical Efficiency

Online faxing is no longer just a nice-to-have for healthcare providers; it’s an operational necessity. The transition has empowered physicians, nurses, and administrators to deliver faster, safer, and more organized care. From seamlessly transmitting critical lab results to coordinating with remote teams, online faxing helps eliminate delays and ensure no detail slips through the cracks.

Platforms like FAXAGE make this transformation not only possible but practical. With flexible pricing plans, robust encryption, and seamless integration with existing digital tools, FAXAGE stands out as the trusted solution for medical professionals across specialties. Ready to modernize your practice? Explore online faxing with FAXAGE and join the healthcare providers who are already reaping the benefits of this secure, scalable, and patient-centric solution.