10 Legal Experts Weigh In on Online Faxing

In the digital era, the legal profession continues to rely on faxing as a critical means of secure document transmission. While traditional fax machines are rapidly becoming obsolete, online faxing has emerged as the bridge between legacy systems and modern efficiency. We asked ten seasoned legal professionals to share their real-world experiences with online faxing and how it’s transforming their practices. Their insights offer a compelling case for adopting this secure and indispensable communication tool.

From court filings to client confidentiality, here’s how online faxing is transforming the legal landscape, with insight from the experts who rely on it daily.

1. David Fritch, Attorney

Fritch Law Office

“As a 40-year veteran running both a law firm and CPA practice in Jasper, Indiana, I’ve witnessed the evolution of legal document transmission from carbon copies to online faxing. This technology has been transformative, specifically for small-firm practitioners like myself who handle multiple practice areas without large administrative staffs.

Online faxing has been vital during complex business formation cases where I need to rapidly exchange documents with the Indiana Secretary of State while meeting with clients elsewhere. I can now submit Articles of Organization from my tablet during client consultations rather than delaying filings by returning to the office.

For guardianship cases, which form a significant portion of our practice, online faxing provides the immediate transmission capability needed when dealing with vulnerable individuals requiring urgent protection. The courts in our jurisdiction still recognize faxed signatures as valid, while some electronic signature methods remain contested.

The most compelling advantage is the seamless integration with our document management system. When handling estate planning matters for families across Dubois County, our team can instantly retrieve, annotate, and transmit sensitive financial documents while maintaining the "paper trail" authentication that Indiana probate courts expect.”

2. Nate Baber, Partner and Lawyer

InjuredCT

“I use online faxing because the court system and many legacy institutions still require fax as an accepted form of service or delivery, especially when email is rejected or restricted. It does not matter how modern my firm’s systems are. The infrastructure I have to work within often defaults to fax. Online platforms give me real-time delivery confirmation, timestamped proof, secure encryption, and access from my phone while traveling between court appearances. I can send a document to a court clerk at 8:15 a.m. from a courthouse parking lot and walk in with confirmation minutes later. That has saved hearings. That has saved motions.

There is also the question of reliability. Email gets filtered, redirected, or blocked. Servers go down. Files bounce for size. Online fax gets through. I have used it in litigation emergencies, in settlement negotiations, and while filing time-barred pleadings under pressure. It gives me certainty when I cannot afford guesswork. That is the kind of tool legal professionals need.”

3. Keith Morris, Texas Probate Attorney

Keith Morris & Stacy Kelly, Attorneys at Law

“As a probate and estate planning attorney with over 20 years of experience in Texas, I’ve found that online faxing bridges a critical gap between traditional legal requirements and modern practice needs. The probate courts in Dallas-Fort Worth and Houston often require immediate document submissions that must maintain legal validity, which online faxing uniquely provides.

When handling sensitive estate matters for grieving families, I need communication methods that combine security with accessibility. Online faxing allows my team to transmit confidential estate inventories and fiduciary documents from client meetings while maintaining attorney-client privilege - something email simply cannot guarantee in these sensitive situations.

The time sensitivity in will contests and guardianship litigation makes online faxing indispensable. Last year, I was able to file critical guardianship paperwork from a hospital room where my elderly client was receiving care, preventing a potentially exploitative situation because I didn’t need to return to the office to access a physical fax machine.

For estate planning attorneys specifically, the ability to securely transmit drafts of wills and trusts through online faxing helps us maintain the chain of document integrity that courts demand when these documents are later submitted to probate. This digital paper trail has proven invaluable when defending will validity against potential contests.”

4. Alon Barzakay TBLF, Attorney

The Barzakay Law Firm

“As a personal injury attorney running The Barzakay Law Firm, I’ve found online faxing to be crucial for maintaining client confidentiality while improving our response time. When handling sensitive medical records for injury victims, secure digital transmission allows our team to immediately review documentation without physical handling delays. Our firm once expedited a time-sensitive wrongful death case by receiving medical documentation via online fax at 11 pm, allowing us to file critical motions before a midnight deadline. This technology bridges the gap between courts still requiring faxed submissions and our digital workflow.

The contingency fee model we operate under demands efficiency - online faxing reduces our operational costs while maintaining the paper trail that judges and insurance companies still expect. This technology particularly shines during hurricane season in Florida, when physical document management becomes challenging, but case deadlines remain unchanged.

For smaller personal injury firms competing against insurance giants, online faxing provides enterprise-level document management without requiring significant capital investment. This levels the playing field, allowing firms like mine to deliver the same responsive service as larger practices while maintaining our specialized focus.”

5. Riley Beam, Managing Attorney

Douglas R. Beam, P.A.

“In personal injury law, we’re constantly dealing with three institutions that are notoriously slow to modernize: courts, hospitals, and insurance companies. All three still rely heavily on fax, which means we’re expected to do the same. But traditional fax machines are outdated, inconvenient, and just not built for the pace of legal work today. Especially when you’re handling time-sensitive documents like medical records, signed agreements, or court filings, online faxing makes more sense.

It gives us the speed and flexibility to send and receive documents from anywhere, whether we’re in court, at a client meeting, or working remotely. More importantly, it’s HIPAA-compliant, which is essential when it comes to sensitive client information. It also creates a digital paper trail we can easily organize and retrieve.”

6. Malik Hannah, Founding Attorney

The Law Office of Malik Hannah

"Online faxing revolutionized how law firms handle document transmission. We are no longer tied down to physical fax machines; attorneys like myself can securely send time-sensitive documents from anywhere, track delivery status in real-time, and maintain detailed records. As a personal injury attorney, online faxing has saved my team time and allows us to fight zealously for our clients’ rights."

7. Steven Rodemer, Owner and Attorney

Law Office of Rodemer & Kane DUI And Criminal Defense Attorney

“Online faxing is a critical resource for the legal field. It streamlines communication, and documents reach the right hands in a timely and secure fashion. In criminal defense, with deadlines that are never long and confidentiality that must be maintained, online faxing simply is not possible with antiquated fax machines. Online faxing allows me to send or receive critical legal papers anywhere--whether I’m in court, with a client, or at home.

Security is a large reason why online faxing is so significant. In contrast to emails, which can be accessed by hackers, online faxing offers encrypted messaging and limits the exposure of sensitive information. Through audit trails, I can view who received a fax, when they received it, and even which parts of the document were opened. This offers an additional layer of accountability and dependability that a standard fax machine cannot offer.

Another reason to make the change is efficiency. The practice of law tends to be bogged down with outdated ways of doing things, such as paper faxing, and that carries over into delays and mistakes. Faxing online is integrated into your workflow with ease, operating to prevent machine breakdowns due to machine malfunction, paper jamming, or sitting around for a fax line to open. In an industry where money is time, this isn’t just convenient; it’s necessary to remain competitive and meet client demand.”

8. William McBride, Trial Attorney

William McBride Law Group

“As someone who’s represented over 30,000 clients across multiple states, I’ve seen how online faxing transformed our practice. When we’re fighting for clients who’ve lost everything - like my own family did when I was ten - every minute counts.

Online faxing proved crucial during a recent wrongful death case where we needed to file time-sensitive court documents while I was traveling between our Florida and Colorado offices. The traditional fax machine would have meant a devastating delay for our client.

Our firm recovered hundreds of millions of dollars for injury victims partly because we’ve accepted technology that allows us to be responsive 24/7. For a client sleeping in their car after a catastrophic injury (something I personally understand), waiting until Monday for document transmission isn’t acceptable.

The contingency model we operate on means we front all costs for clients, making efficiency critical. Online faxing eliminated a major bottleneck in our workflow, allowing our team to handle complex cases across four states simultaneously without sacrificing the personal attention each client deserves.”

9. Michael D. Rosenbloum, Attorney

ZEVIN & ROSENBLOUM P.C.

“As a personal injury attorney with over 50 years of experience, I can tell you that secure document transmission remains critical in our field. While many legal processes have modernized, online faxing provides a unique combination of security, legal admissibility, and accessibility that’s particularly valuable in personal injury cases.

At Zevin & Rosenbloum, we’ve handled over 15,000 cases securing $350 million in settlements, and timely document exchange is often crucial when dealing with statute of limitations deadlines. Georgia typically requires claims to be filed within two to three years, and online faxing provides immediate transmission confirmation that’s admissible in court - something email doesn’t always guarantee.

When gathering evidence to prove liability in auto accident cases, we often need to quickly secure and transmit police reports, medical records, and witness statements. Online faxing allows us to maintain attorney-client privilege while exchanging sensitive information with medical providers who still predominantly use fax systems.

The contingency fee model we operate under means efficiency directly impacts our ability to serve clients effectively. Online faxing bridges the gap between digital-first operations and traditional legal infrastructure, allowing our team to focus on case preparation rather than administrative problems.”

10. Lanny Tuchmayer, Lawyer, Director of Operations

Bergel Magence LLP

“I deal with a wide array of most sensitive documents that come with strict legal procedures like contracts, agreements, tax filings, and other similar documents. Most of these documents are those that need signatures or have a strict deadline and have to be transmitted at a fast pace and securely. Online faxing has proved itself invaluable for the purpose. Now I can send and receive documents instantly anywhere from the office, while on the go, or even at home. It’s this very flexibility that allows crucial time-sensitive documents such as last-minute contract amendments or urgent filings with the court to be sent and received without delay-the essence in today’s fast-paced legal environment.

What further makes it very critical is that, although traditional fax machines have become quite outdated, many courts and financial institutions still accept documents sent this way. In fact, some jurisdictions and regulatory agencies mandate a "faxed" version of documents for them to have any value under law. This is true especially for cases where signatures should be verified and audit trails are required. Online faxing bridges these two extremes, around which legacies revolve and modern technology; it affords the speed of digital communication without depriving the documents of their legal standing.

Security is another aspect in which online faxing does not fall short. Given that we deal with rather sensitive documents such as personal financial data and proprietary business information, we must ensure that this is passed on through secure transmission. The online fax service uses encryption protocols and secure transmission, such as SSL or TLS, to keep documents protected from interception. Many of these services comply with other legal privacy standards like HIPAA and GLBA, especially relevant in the financial sector. This is an important consideration as it ensures safeguarding client information, which in turn does so for both the client and the law firm against potential legal risks arising from data breaches or privacy violations.”

A Trusted Tool for Legal Professionals

From Jasper, Indiana, to the heart of Florida’s court system, legal experts agree: online faxing is no longer optional - it’s essential. Whether navigating last-minute court filings, maintaining HIPAA compliance, or integrating with modern digital workflows, online faxing offers a practical and future-forward solution.

Explore FAXAGE for robust, secure online faxing services built to support the legal industry. With support for HIPAA, real-time confirmations, API integrations, and affordable plans, FAXAGE delivers enterprise-grade solutions tailored for professionals who cannot afford to compromise sensitive information. Modernize your law practice with reliable, secure, and mobile-friendly faxing today.